Matchbook Terms & Conditions

Every user of the Matchbook exchange and casino agrees to a binding set of terms covering account conduct, bet settlement and platform usage. This independent review explains the key provisions of the Matchbook terms and conditions so readers understand what they accept before registering.

Agreement to Terms

Matchbook is operated by Triplebet Limited, a company based in Alderney that has offered exchange betting and casino games online since 2004, and it is licensed by the UK Gambling Commission. By opening an account, depositing funds or placing any bet on the platform, a user accepts the operator’s terms and conditions in full. There is no partial acceptance: using the service at all constitutes agreement to the complete rulebook.

The operator reserves the right to amend its terms at any time. Material changes are notified to registered users through the account section or by email, and continued use of the platform after notification counts as acceptance of the revised wording. Users who disagree with an amendment are expected to stop using the service and request account closure, with any remaining withdrawable balance returned under the standard withdrawal rules.

• Acceptance is automatic on registration, deposit or bet placement.
• Amended terms are communicated via the account area or email.
• Continued use after notification constitutes acceptance of the new terms.

Account Rules & Responsibilities

Only individuals aged 18 or over may hold a Matchbook account in the United Kingdom. The operator verifies identity before any first withdrawal: account holders must upload biometric photographic ID together with a document verifying address through the account section. Until verification is complete, withdrawal requests remain blocked, so submitting documents early avoids delays at cashout.

Account security is the user’s responsibility. Passwords must be kept confidential, credentials must never be shared, and any suspected unauthorised access should be reported to the operator immediately. Accounts are strictly personal — one person, one account — and transfers of funds between accounts are not permitted.

Prohibited activities include providing false registration details, using another person’s payment method, collusive betting patterns on the exchange, and exploiting software errors. Breaches can lead to bet voiding, account suspension or permanent closure. Responsible gambling tools — deposit limits, reality checks, time-outs and self-exclusion — are built into the account settings, and further detail sits on a dedicated page: Matchbook responsible gambling.

Betting Rules & Dispute Resolution

On the Matchbook Exchange, a bet is binding once it is matched with another user; on the casino side, a game round is confirmed once the stake is deducted and the round registered. The exchange’s matched-bet confirmation is the point of acceptance, and users should check their bet history immediately after placing a wager.

Bets may be voided where an event is abandoned, where obvious pricing errors occurred, or where a technical fault affected the market. In such cases the stake is refunded to the account balance. Settlement follows the official result of the event as recorded by the relevant governing body or data provider.

Disputes are handled first through the operator’s customer support and its formal complaints procedure. If a complaint remains unresolved after the internal process, UK customers can escalate it to an approved alternative dispute resolution body, as required under the UK Gambling Commission licence conditions.

Intellectual Property

All content on the Matchbook platform — the brand name, logos, exchange interface, market layouts, text and software — belongs to Triplebet Limited or its licensors. Casino content supplied by studios such as NetEnt and Red Tiger, together with the Evolution live tables, remains the intellectual property of those providers.

Users receive a limited, non-transferable licence to access the platform for personal, non-commercial use only. Copying, scraping, reproducing or redistributing Matchbook materials, odds feeds or site design without written permission is prohibited and may result in account closure and legal action.

Limitation of Liability

The operator does not guarantee uninterrupted availability of the platform. Scheduled maintenance, technical failures or events beyond its reasonable control may cause downtime, and Matchbook’s liability for bets that could not be placed during such periods is limited as set out in its terms.

Liability for losses is capped under the agreement: the operator is not responsible for indirect or consequential losses, and where liability does arise it is generally limited to the amount of the relevant stake or the account balance. Nothing in the terms excludes liability that cannot be excluded under UK law, including liability arising from fraud.

Payment-related obligations are also defined in the terms. Withdrawals must generally return to the method used for the deposit on cards; the default minimum withdrawal is £10, bank wire transfers carry a £500 minimum, and cards have a stated maximum of £20,000. Matchbook may apply a fee where withdrawal activity does not correspond to a sufficient volume of play. Details of how the operator handles personal information in connection with these processes are covered separately: Matchbook privacy policy.

Frequently Asked Questions about Matchbook

Is Matchbook legal in United Kingdom?

Yes. Matchbook is licensed by the UK Gambling Commission and operated by Triplebet Limited, an Alderney-based company offering exchange betting and casino games online since 2004. UK residents aged 18 or over can legally register, deposit in GBP and place bets under this licence.

How do I create a Matchbook account?

Registration takes place on the operator’s website or its native iOS and Android apps. Users provide personal details, choose login credentials and confirm they are over 18. Before the first withdrawal, biometric photographic ID and a document verifying address must be uploaded in the account section.

What payment methods does Matchbook support in United Kingdom?

UK customers can deposit and withdraw in GBP using Visa and Mastercard debit cards, Apple Pay, Google Pay, the Skrill and Neteller e-wallets, PaysafeCard and bank transfer. Withdrawals on cards must return to the depositing method, and the default minimum withdrawal is £10.

How do I claim the Matchbook welcome bonus?

Welcome bonus: Get £30 in Free Bets when you bet £20. New players sign up with bonus code BB30, then bet and settle 1x£10 on the Matchbook Exchange at odds of 2.0 or more. Within 72 hours of settling, 3x £10 Bet Builder Free Bets are credited. First deposits via Skrill, Neteller or PaysafeCard do not qualify. 18+ Only. T’s and C’s Apply. Be Gamble Aware.

Readers who have reviewed these terms and want to register with the welcome offer can proceed through the link below.

Visit Matchbook and claim the £30 Free Bets offer with code BB30